What You Assume vs. What They Live

What you assume vs. what they live. Making inclusion work - a newsletter by Ainsleee Hooper

A manager is looking at a job candidate’s file. The candidate has disclosed a disability. The manager wants to do right by them, so she starts guessing: quieter workspace, maybe. Flexible hours. A standing desk, if it comes up. She never asks. She doesn’t mean any harm by it — she thinks she’s already helping. … Read more

Employer Attitudes Just Went Backwards. Would You Have Noticed?

Employer Attitudes Just Went Backwards. Would you have noticed? Employer attitudes 77% to 74%

Your organisation’s attitude toward employing people with disabilities could be quietly getting worse right now, and you would have no way of knowing. Last week’s newsletter looked at making this new financial year actually work — measuring, escalating, and changing, rather than repeating what didn’t move the needle last year. Around the same time, I … Read more

Three Numbers Your DIAP Should Have Tracked This Year

Three numbers your DIAP should have tracked this year. The diagnostic that separates a working Disability Inclusion Action Plan

Part 1 of a four-part series: Making FY 26-27 Different Last week, I asked what your disability inclusion spending actually delivered this year. Today’s question is sharper: if your Disability Inclusion Action Plan has been operating across the last twelve months, you should be able to produce three specific numbers without scrambling for them. Most … Read more

Inclusion in a Budget Downturn — What Survives, What Doesn’t, and Why It Matters

A hand taking a piece out of a pie chart next to a pile of coins.

Take a minute and think back to the last budget cycle in your organisation. When the spreadsheet got tight, what got cut? The disability inclusion budget? The accessibility audit? The line item for paid lived experience contribution? The training program? The community partnership? Is it the accessible event format that costs slightly more than the … Read more

Why Your Inclusion Work Isn’t Sticking (And What Maturity Has To Do With It)

A continuous line art drawing illustrating the various stages of plant growth from seed to seedling Vector, illustration By Single Line Art

There’s a moment in most inclusion conversations where someone — usually a senior leader, sometimes a frustrated practitioner — says some version of this: “We’ve done the training. We’ve got the plan. We’ve consulted. Why aren’t things actually changing?” It’s a fair question. And it’s almost always the wrong one. The right question is harder: … Read more

You don’t need to know who experiences RSD to design a workplace that works for them

Embracing Neurodiversity: Fostering Inclusivity By HadK - an image of four people with different ideas and thought processes above them.

Most organisations approach neurodivergence the same way they approach disability inclusion broadly — they wait for someone to disclose, and then try to accommodate the individual. The problem with that approach is that most people never disclose. Not because they don’t need support. But because the culture hasn’t made it safe enough to say so. … Read more

When Inclusion Relies on a Good Person, It’s Not Sustainable

Single lightblub in a dark room with tinges of pink and green beaming from light.

There’s a pattern I see often. An organisation is doing “well” with disability inclusion. There’s momentum. There are conversations happening. There are initiatives underway. And almost always, there’s a person behind it. A committed leader. A passionate HR manager. A staff member with lived experience who keeps raising the issues. The work moves because they … Read more

10 things to know about… ableist microaggressions.

This week’s “10 things to know about…” is dedicated to microaggressions, but before I launch into my list, I want to set the scene for what a microaggression is. ‘Microaggression’ is a term used for “….daily verbal, behavioural or environmental slights, intentional or unintentional, that communicate hostile, derogatory, or negative attitudes toward stigmatised or culturally … Read more