There’s a concept from trauma literature that explains something I see constantly in this work, and it’s not burnout. Moral injury is what happens when someone is forced — by circumstance, by authority, by structure — to act against their own deeply held sense of right and wrong. Psychiatrist Jonathan Shay coined the term studying … Read more
97% of Australian HR professionals measure gender in their organisation’s diversity profile. Only 60% measure disability. That gap explains something bigger than measurement. It’s why good, well-argued cases for disability inclusion keep losing budget battles they should win on merit alone — and why knowing what to prioritise for 2027 starts with a number, not … Read more
Most organisations will tell you they support disability inclusion. Fewer will tell you what happens the moment that support is actually tested — at the hiring decision, at the accommodation request, and at the promotion decision. That gap, between the stated attitude and the actual decision, has a name in the psychology literature: the attitude-behaviour … Read more
Your organisation’s attitude toward employing people with disabilities could be quietly getting worse right now, and you would have no way of knowing. Last week’s newsletter looked at making this new financial year actually work — measuring, escalating, and changing, rather than repeating what didn’t move the needle last year. Around the same time, I … Read more
This closes out the four-part series on FY 26-27 inclusion planning. If you’ve been following along, you don’t need a recap. If this is the first piece you’ve landed on, here’s what you need to know: the last month has made one argument, in three parts. This is where it comes together. Part one measured. … Read more
Making Inclusion Work · Series · Part 3 of 4: Making FY 26-27 Different At the start of this series, I asked what three numbers your DIAP should have been able to produce for FY 25-26. Last week, the question moved to boards: what should they have asked before signing off on this year’s plan? … Read more
A short apology first: this piece was meant to land the week after the Three Numbers piece. It didn’t. Some weeks, the work in front of you wins over the writing about the work — this was one of them. The Three Numbers piece established that a working DIAP should be able to produce a … Read more
Part 1 of a four-part series: Making FY 26-27 Different Last week, I asked what your disability inclusion spending actually delivered this year. Today’s question is sharper: if your Disability Inclusion Action Plan has been operating across the last twelve months, you should be able to produce three specific numbers without scrambling for them. Most … Read more
Tomorrow marks the end of FY 25-26. Across organisations everywhere, this week will be spent sitting with two questions: what did we spend, and what did we deliver? Finance teams will reconcile the books. Executives will look at outcomes against KPIs. Boards will receive end-of-year reports. The cycle of accounting for the year that’s been … Read more
Take a minute and think back to the last budget cycle in your organisation. When the spreadsheet got tight, what got cut? The disability inclusion budget? The accessibility audit? The line item for paid lived experience contribution? The training program? The community partnership? Is it the accessible event format that costs slightly more than the … Read more
I spent last week sick. Not dramatically, not hospitalised — just genuinely unwell and unable to work. And yet, if I’m honest, I didn’t fully stop. I checked emails. I drafted things in my head. I tracked what I was missing and quietly calculated how long it would take to catch up. Nobody asked me … Read more
Most organisations approach neurodivergence the same way they approach disability inclusion broadly — they wait for someone to disclose, and then try to accommodate the individual. The problem with that approach is that most people never disclose. Not because they don’t need support. But because the culture hasn’t made it safe enough to say so. … Read more
